Refund Policy

At Laura Alexander Art & Design, all sales are handled with care and transparency. Please review the following refund policy before making a purchase or booking a service.

Artwork & Products

Due to the nature of original artwork and made-to-order items, all sales are final. We do not accept returns or exchanges on original paintings, prints, or art products unless the item arrives damaged.

If your order arrives damaged, please contact us within 30 days of delivery with photos of the damaged item and packaging. Approved claims may result in a replacement, repair, or refund at our discretion.

Commissions

Commission deposits and payments are non-refundable once work has begun. If a commission is canceled before work starts, any payments made will be handled according to the agreement provided at the time of booking.

Classes & Events

Paint and sip classes, private sessions, and workshops are non-refundable unless otherwise stated. If you are unable to attend a scheduled class, transfer or rescheduling options may be offered at our discretion, provided notice is given in advance.

Laura Alexander Art & Design reserves the right to cancel or reschedule a class due to unforeseen circumstances. In the event of cancellation by us, participants will be offered a refund or credit.

Shipping Costs

Shipping costs are non-refundable once an order has been shipped.

Contact

If you have questions about this Refund Policy or believe your situation qualifies for an exception, please contact:

Laura Alexander Art & Design
[Add your contact email]